Cornwall Home Renovations

Cornwall Home Renovations: Terms and Conditions of Service

1. Introduction

Welcome to Cornwall Home Renovations Ltd (“we,” “us,” or “our”). By accessing and using our website, services, or engaging in any transactions with us, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms carefully before proceeding with any services provided by Cornwall Home Renovations Ltd.

2. Company Structure

Cornwall Home Renovations Ltd is a registered limited company in England and Wales. We offer a comprehensive range of renovation and construction services through our in-house team and trusted subcontractors. All works are undertaken and managed under the Cornwall Home Renovations Ltd umbrella, ensuring a consistent and professional standard across all projects.

3. Scope of Services

We specialise in delivering full-scale home renovation and construction services, with a focus on high-quality workmanship and seamless project management. Our core services include:

• Kitchen renovations
• Bathroom renovations
• Plastering and rendering
• Roofing
• Home extensions and structural alterations

We are also actively expanding our service offering to accommodate larger and more complex building projects across Cornwall. The full scope, specification, and timeline of each job will be detailed in a bespoke written agreement.

4. Quotes and Estimates

All quotations provided are valid for 30 days from the date of issue, unless otherwise stated. Quotes are based on the information available at the time and may be subject to change if the project scope, materials, or site conditions change. No work will commence until a formal agreement is signed and an initial deposit is received.

5. Payments and Billing

All payments are to be made to Cornwall Home Renovations Ltd in accordance with the terms outlined in your agreement. Payment milestones and schedules will be clearly stated on your invoice. Failure to meet payment terms may result in delays or additional charges.

6. Warranties and Guarantees

Cornwall Home Renovations Ltd is committed to delivering durable, high-quality work. Where applicable, warranties or guarantees for workmanship or materials will be included in your project documentation. Clients must report any issues in writing as soon as they are identified so they can be assessed and addressed appropriately.

7. Liability and Limitation of Liability

We will perform all services with due care, skill, and diligence. However, Cornwall Home Renovations Ltd shall not be held liable for any indirect, incidental, or consequential losses. Liability for direct loss is limited to the total contract value unless otherwise stated by law.

8. Privacy Policy

Your personal information is handled with care and in line with data protection regulations. Please refer to our Privacy Policy for full details on how we collect, store, and use your data. By using our services, you consent to this use.

9. Changes to Terms and Conditions

Cornwall Home Renovations Ltd reserves the right to amend these Terms and Conditions at any time. Updates will be published on our website and are effective immediately upon posting. Continued use of our services implies your acceptance of any revised terms.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact Cornwall Home Renovations directly through our Contact Page. For general information about your consumer rights and legal protections in the UK, you can visit the Citizens Advice website. They offer up-to-date guidance on home improvement contracts, cancellation rights, and what to do if something goes wrong.

11. Client Conduct

Cornwall Home Renovations is committed to maintaining a safe, respectful, and professional environment for our team and clients. We reserve the right to suspend or terminate any project without liability if a client engages in abusive, threatening, or inappropriate behaviour, including but not limited to verbal abuse, harassment, or physical threats directed at any member of our team.

Any such conduct may be reported to the appropriate authorities and will be documented. No refunds or compensation will be owed for delays or cancellations resulting from a breach of this clause.

12. Media & Marketing Use

Cornwall Home Renovations Ltd reserves the right to take photographs and videos of works in progress and completed projects for documentation, training, and marketing purposes. This may include publishing such content on our website, social media platforms, and other promotional materials.

We are committed to respecting our clients’ privacy. No identifying details such as full names, personal data, interior living spaces, or property addresses will be published without explicit consent.

If you have specific concerns about the use of media relating to your project, please notify us in writing prior to the start of works. Otherwise, by engaging our services, you grant permission for Cornwall Home Renovations Ltd to use non-identifiable images of your project in line with this clause.