Cornwall Home Renovations

Privacy Policy | Cornwall Home Renovations

This Privacy Policy for Cornwall Home Renovations outlines how we collect, use, and protect your personal data in accordance with UK law.

1. Introduction

Effective Date: 14/02/2025
Last Updated: 29/05/2025

At Cornwall Home Renovations, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Who We Are

Cornwall Home Renovations
2 Little Dean
Liskeard
Cornwall
PL14 4JL

Email: info@cornwallhomerenovations.com
Phone: 07526170533
Website: https://cornwallhomerenovations.com

We are the data controller of your personal information.

3. What Information We Collect

We may collect and process the following types of personal information:

Redirect and error logs through tools like the Redirection plugin (no personal data or IPs are stored unless explicitly enabled — which we do not currently do)., and timeline of each job will be detailed in a bespoke written agreement.

Contact details (e.g., your name, email address, phone number) via contact forms or enquiries.

Website usage data such as IP addresses, browser type, and browsing behaviour (collected via cookies or analytics tools).

Communications including emails, messages, and records of your interactions with us.

4. How We Use Your Information

We use your data to:

• Respond to your enquiries and provide quotations or services.
• Improve our website functionality and user experience.
• Analyse site performance and fix issues (e.g., broken links or 404 errors).
• Fulfil legal and regulatory obligations.

We do not use your data for automated decision-making or profiling.

5. Cookies and Analytics

We use cookies and similar technologies to:

• Understand how visitors use our site.
• Monitor site performance.
• Improve content and navigation.

Where analytics tools like Google Analytics are used, all IP addresses are anonymised before processing.

You can control cookies through your browser settings.

6. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share data with:

• Website service providers (e.g. hosting, analytics), strictly for the purposes outlined above.
• Regulatory or legal bodies if required to comply with the law.

All third-party services are vetted and comply with data protection standards.

7. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your data, including:

Limited access to authorised personnel only

Secure hosting

SSL encryption

8. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations. Contact form entries are stored for up to 12 months unless a longer retention period is needed for ongoing projects or warranty follow-ups.

9. Your Data Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Object to or restrict how we process your data.
• Withdraw consent at any time (where applicable).
• Lodge a complaint with the Information Commissioner’s Office (ICO):

To exercise any of your rights, please contact us at [insert email address].

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please read their privacy policies before submitting personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy Cornwall Home Renovations has in place, don’t hesitate to Contact us.